T&Cs

Terms and Conditions

for the Provision of Services by Pioneer Education GmbH,
Alt-Lichtenrade 41F, 12305 Berlin, Germany
Email: info@pioneereducation.de
(hereinafter referred to as the “Contractor”) to its clients (hereinafter referred to as the “Client”)

1. General Provisions

1.1 These Terms and Conditions apply to all contracts concluded between the Client and the Contractor that incorporate these Terms and Conditions.

1.2 The Contractor does not conclude contracts with consumers or private individuals.

1.3 The Contractor is entitled to subcontract services in its own name and for its own account. Subcontractors may also engage further subcontractors. In such cases, the Contractor remains the sole contractual partner of the Client. Subcontracting shall not occur if it is apparent to the Contractor that doing so would conflict with the legitimate interests of the Client.

1.4 If other contractual documents or terms in text or written form are incorporated into the agreement alongside these Terms and Conditions, such documents shall prevail in the event of conflict.

1.5 The Contractor does not recognize any general terms and conditions used by the Client unless expressly agreed in writing.

2. Subject Matter and Scope of Services

2.1 The Contractor provides the following services as an independent business entity:

We offer tailored consulting and operational support to national and international clients, precisely aligned with their specific requirements and strategic objectives. Our range of services includes:

Project support and strategic development – from concept to implementation
Accreditation processes and university rankings – expert guidance and operational relief
Mergers, acquisitions, and partnerships (M&A) – confidential support and sound analysis
Market and competitive research – deep insights and decision-making foundations
Benchmarking & industry reports – precise positioning in national and international contexts
Custom data analysis – data-driven, actionable, and tailored to your specific questions

2.2 The specific scope of services shall be agreed individually between the Contractor and the Client.

2.3 The Contractor shall perform the agreed services with the utmost care and diligence in accordance with the latest standards, regulations, and professional knowledge.

2.4 The Contractor is obligated to deliver the agreed services but is not subject to any instructions regarding the manner, location, or timing of performance. The Contractor will organize work schedules to ensure optimal efficiency and successful delivery, in coordination with the Client.

2.5 The digital products (e.g., reports, benchmarks) created by Pioneer Education GmbH are independent professional analyses. They do not constitute investment advice or recommendations regarding specific financial instruments or issuers and do not take into account individual investment criteria.

3. Client Obligations

The Client is responsible for providing complete and accurate information, data, and content necessary for service delivery. The Contractor shall not be held liable for any delays resulting from late or incomplete cooperation by the Client. This does not affect liability provisions outlined under “Liability / Indemnification.”

4. Remuneration

4.1 Fees are subject to individual agreement.

4.2 Payment is due after service delivery. If the fee is time-based, it is payable after the respective period (§ 614 BGB). Unless otherwise agreed, services billed by effort may be invoiced monthly.

4.3 The Contractor will issue an invoice by post or email (e.g., PDF). Payment is due within 14 days of receipt.

5. Liability / Indemnification

5.1 The Contractor shall be fully liable for damages caused by intent or gross negligence, for injury to life, body, or health, for guarantees (unless otherwise agreed), or under mandatory statutory liability. For negligent breaches of essential contractual obligations, liability is limited to foreseeable damages typical for the contract. Essential obligations are those enabling the performance of the contract and on which the Client may routinely rely. In all other cases, liability is excluded. These provisions apply equally to legal representatives and agents of the Contractor.

5.2 The Client shall indemnify the Contractor against any third-party claims arising from the Client’s violation of these Terms or applicable law.

6. Term and Termination

6.1 Contract duration and ordinary termination periods are subject to individual agreement.

6.2 Both parties retain the right to terminate the contract without notice for good cause.

6.3 Upon termination, the Contractor shall return or destroy all received documents and data at the Client’s discretion. There is no right of retention. Electronic data must be fully deleted unless longer statutory retention is required. Upon request, the Contractor shall confirm deletion in writing.

7. Confidentiality and Data Protection

7.1 The Contractor shall treat all information obtained in connection with the contract as strictly confidential and impose confidentiality obligations on all employees and third parties with access to such information. The confidentiality obligation shall remain in force indefinitely beyond the term of the contract.

7.2 The Contractor shall comply with all applicable data protection laws, including the GDPR and the German Federal Data Protection Act (BDSG).

8. Final Provisions

8.1 German law shall apply exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

8.2 If any provision of these Terms is or becomes invalid, the validity of the remaining provisions shall remain unaffected.

8.3 The Client shall support the Contractor in fulfilling contractual obligations, including providing necessary data and information.

8.4 If the Client is a merchant, legal entity under public law, or special public fund, or lacks a general legal venue in Germany, the parties agree that the Contractor’s registered office shall serve as the place of jurisdiction. Mandatory exclusive venues remain unaffected.

8.5 The Contractor reserves the right to amend these Terms for valid reasons (e.g., changes in law, case law, market conditions, or company strategy) with reasonable notice. Existing clients will be notified of changes via email at least two weeks before they take effect. If the Client does not object within the specified period, the amendments shall be deemed accepted. If the Client objects, the amendments shall not apply, and the Contractor reserves the right to terminate the contract at the intended effective date. The change notification will include information about the deadline and consequences of objection or failure to object.